Privacy policy

Privacy and private data are protected. The processing of personal data of guests, customers, suppliers, partners and other users is limited to those data that are necessary for an optimal fulfillment of the services. Personal data is collected, processed and used in accordance with the contents of this privacy policy and the applicable data protection regulations, in particular the Swiss Data Protection Act (DSG). The present data protection declaration regulates which personal data is collected, processed and used.

1. description and scope of data processing
1.1 Personal data within the meaning of these data protection provisions is any information relating to an identified or identifiable natural person (hereinafter “data subject”). This includes in particular name, e-mail address, address, telephone number as well as credit card and account data and VAT information.

1.2 Personal data also includes information about the use of the website. In this context, personal data may be collected as follows: Information about visits to the website, such as the extent of data transfer, the location from which the data is retrieved, and other connection data and sources that are retrieved. This is usually done through the use of log files and
cookies. Further information on log files and cookies can be found in section 5.

1.3 In principle, personal data is destroyed or anonymized as soon as it is no longer required for the purpose of processing.

2. purpose of use
The personal data are basically used for the following purposes:
2.1 To provide the required (service) to the guest/customer in the best possible way;

2.2 To ensure that the website can be used as effectively and customer-friendly as possible;

2.3 To fulfill obligations arising from contracts with third parties;

2.4 To enable participation in interactive offers;

2.5 To inform about changes in the services;

2.6 To use other tools such as social media plugins, newsletters or web analytics tools.

3 Principles of data processing
The processing principles of lawfulness, proportionality, purpose limitation, transparency – in particular the fulfillment of information obligations – and data security are taken into account in data processing.

4 Information regarding the user computer, cookies
4.1 Each time the website is accessed, the following information is generally collected: The IP address, the browser request and the time of this request. In addition, the status and the amount of data transferred as part of this request are recorded. Product and version information about the browser used and the computer’s operating system are also collected, as well as from which website the page was accessed. This data is used for the operation of the website; in particular, to detect and eliminate website errors and to determine the utilization of the website and to make adjustments or improvements.

4.2 Cookies helfen unter vielen Aspekten, die Besuche auf der Webseite einfacher, angenehmer und sinnvoller zu gestalten. Cookies sind Informationsdateien, die der Webbrowser automatisch auf der Festplatte des Nutzercomputers speichert, wenn vorliegende Internetseite besucht wird.

Cookies werden beispielsweise eingesetzt, um die ausgewählten Leistungen und Eingaben beim Ausfüllen eines Formulars auf der Webseite temporär zu speichern, damit die Eingaben beim Aufruf einer anderen Unterseite nicht wiederholt werden müssen. Cookies werden gegebenenfalls nach der Registrierung auch eingesetzt, zur Identifizierung als registrierten Benutzer, damit beim Aufruf einer anderen Unterseite kein erneutes Einloggen notwendig ist.

Sollte eine Verwendung von Browser-Cookies nicht gewünscht sein, kann der Browser so einstellt werden, dass die Speicherung von Cookies nicht akzeptiert wird. In diesem Fall kann die Webseite allenfalls nur eingeschränkt oder gar nicht genutzt werden. Sollten nur die Cookies dieser Webseite, nicht aber diejenigen der eingesetzten Dienstleister und Partner akzeptiert werden, kann im Browser die Einstellung «Cookies von Drittanbietern blockieren» angewählt werden.

5. data security
All information transmitted through use is stored on servers within Switzerland/European Union. Since the transmission of information via the Internet is generally not absolutely secure, the security of data transmitted to the Website via the Internet cannot be guaranteed. However, the website and other systems are secured by technical and organizational measures against loss, destruction, access, modification or distribution of data by unauthorized persons.

6. no disclosure of personal data
Personal data will not be disclosed to third parties unless consent to disclose data has been given, legal requirements have been met and/or official or court orders have been issued authorizing or obliging the disclosure of data. This may include, in particular, the provision of information for the purposes of law enforcement, the prevention of danger or the enforcement of intellectual property rights.

7. changes to these data protection provisions
The right is reserved to change this privacy policy at any time with effect for the future. A current version is available on the website. For the knowledge of the valid data protection regulations this web page should be visited continuously.

8. rights of the guest/customer
There is the right to request information about the processed personal data. In particular, there is the right to information about the personal data as such, the purpose of processing, the retention period or, if this is not possible, the criteria for determining this period, the origin of the data, if they were collected via third parties, if applicable, the existence of an automated individual decision and any recipients or categories of recipients to whom personal data are disclosed. There is also the right to revoke any consent given for the use of personal data at any time. The aforementioned rights can be asserted at any time with the company.

May 2023